Feedback
Tell us what is working, what is not, and what is missing. It is read by the people who build this.
Send it
Email [email protected]. No form, no ticket number: a reply comes from a person.
What helps
- What you were trying to do, in your own words.
- What happened instead, and roughly when.
- A screenshot, if it is something you can see.
- Which browser or app you were using, if it seems relevant.
None of it is required. "The resume editor feels slow" is a useful message; do not sit on something because you cannot describe it precisely.
Something broken, or urgent
Use [email protected] for anything blocking you: a failed payment, a session you cannot start, an account you cannot get into. Feedback is for what should be different; support is for what is not working.
Security
If you have found a vulnerability, write to [email protected] rather than posting it. Tell us what you found and how to reproduce it, and give us a chance to fix it before it goes anywhere else.